For car-rental offices in Oman

Your whole rental office, in one Madar

From verifying the customer to handing over the keys: a digital contract with photo inspection and signature, a fleet whose status you always know, an automatic settlement at return, and violations matched to the right contract.

  • Each office's data isolated
  • Permissions for every role
  • Arabic and English
Getting started

From application to first contract

  1. 1. Register your office

    The office name, commercial registration and the owner's number, with a WhatsApp verification code. No payment to apply.

  2. 2. We review and activate

    We usually review within one business day, and you receive the approval with the app and office-panel links.

  3. 3. Add your team and fleet

    Branches, vehicles and staff with their roles from the web panel, then your team starts contracts in the app.

Everything an office needs

From the counter to the monthly report

An app for staff at the branch and in the car park, and a web panel for the owner and accountant.

  • A digital contract in 13 steps

    Customer, vehicle, period, insurance, drivers, documents and signature, with drafts you can resume.

  • Photo inspection & damage map

    Photos from 8 angles, 4 of them required at handover and return, plus odometer, fuel, accessories and every damage with its photo.

  • A fleet with clear statuses

    Available, rented, reserved, maintenance, accident or out of service, with registration and insurance alerts.

  • Automatic settlement

    Fuel, extra kilometres, damage, late return and 5% VAT, with a tax invoice.

  • Violation matching

    By plate and violation time to the right contract; liability is the office's call.

  • Bookings & extensions

    Reserve a vehicle for an upcoming date and extend contracts with manager approval when needed.

  • Branches & staff

    Six roles with different permissions, staff tied to their branch, and permission requests the owner approves.

  • Reports & export

    Income, utilisation and dues by branch and period, and contract export to CSV.

The contract

A complete contract, step by step

No missed field and no lost photo: staff cannot move to the next step before finishing the one before it.

  • Customer ID and licence check, with the ID number masked
  • Daily rate, insurance and deposit calculated automatically
  • 4 required inspection photos (of 8 angles) with odometer and fuel
  • Office terms and the customer's on-screen signature
  • Contract and invoice copies in Arabic or English
Security & privacy

Your customers' data never leaves your office

Madar was designed to protect customer data and documents at every step, not as an afterthought.

  • Full isolation between offices

    Each office lives in its own space, and isolation is enforced on every query.

  • Masked, encrypted IDs

    ID and licence numbers are encrypted and shown as •••• 1234; full views are logged.

  • Temporary document links

    ID and inspection images are private and open through a link valid for 5 minutes only.

  • Auto-lock & registered devices

    The app locks after 5 minutes, unlocks with biometrics, and any device can be revoked instantly.

Roles

  • Owner
  • Branch manager
  • Rental agent
  • Fleet officer
  • Accountant
  • Read-only

Every action is in the audit log: who, what and when.

Proposed concept

Ready for government integration

We built the layer that sends contracts to the competent authorities, with a queue that retries automatically every 5 minutes and a clear status for each request. The real connection is switched on once the authorities approve it; until then nothing is sent to any authority.

Common questions

Before you start

Who is Madar for?

Car-rental offices in the Sultanate of Oman, from a small single-branch office to a company with several branches and a large fleet. Each office is a separate account with its own branches, staff, vehicles and customers.

How much does it cost?

No payment is needed to apply. After the review we agree with each office on the plan that suits its fleet and number of branches; contact us for details.

Can one office see another office's data?

No. Every office lives in an isolated space: its staff, customers, contracts and vehicles never appear to any other office, and the isolation is enforced on every query, not just in the interface.

Is Madar actually connected to government systems?

Not yet. Government integration is a proposed concept: we built the sending layer, the retry queue and the full request states, and the real connection will be switched on once the competent authorities approve it. Until then nothing is sent to any authority.

All FAQs

Ready to move your office to Madar?

Register your office now; we review the application and send you the app and office-panel links on WhatsApp.

Register your office
The staff app
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